For clarification, the law distinguishes between urgent (emergency) repairs and those which are not so urgent. Urgent repairs are:

• a burst water service or a serious water service leak
• a blocked or broken toilet
• a serious roof leak
• a gas leak
• a dangerous electrical fault
• flooding or serious flood damage
• serious storm or fire damage
• a failure or breakdown of the gas, electricity or water supply to the premises
• a failure or breakdown of the hot water service
• a failure or breakdown of the stove or oven
• a failure or breakdown of a heater or air-conditioner
• a fault or damage which makes the premises unsafe or insecure.

If urgent repairs are needed you should notify our office right away. Our office will contact the landlord and or arrange for the repairs to be done as soon as possible. If you cannot reach our office during after-hours operations, you may get in contact with our preferred and trusted trades people, there contact details can be found below. 

In an emergency for Ambulance, Police & Fire Services call Triple Zero (000)

Floods and Storms: Call the SES: 132 500

Preferred after hours Emergency Trade Contact Details

Electrician
Contact: Josh Casey
Business Name: FLS Electrical Solutions
Licence No. 311775C
Mobile: 0433 038 127 

Plumber
Contact: Lawrence Fimognari
Business Name: LPM Lawrence’s Plumbing and Maintenance
Licence No. 271553C
Mobile: 0432 515 692 

Locksmith
Contact: Jeff Robinson
Business Name: Lockrite
Licence No. 410062781
Phone: (02) 9086 9060
Mobile: 0400 603 020